Executive Virtual Assistant

Cresty M. Masayon

Executive Virtual Assistant · Administrative Specialist

Turning chaotic workloads into streamlined systems — so busy leaders can focus on scaling.

[email protected] +63 969 248 1262

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8+Years Experience

17Certifications

4Focus Areas

100%Data Accuracy

About Me

Business owner instincts, executive support execution

I'm a proactive Executive Virtual Assistant with over 8 years of operational and administrative experience. I specialize in calendar and inbox management, business process optimization, and end-to-end administrative support — turning chaotic workloads into streamlined systems so busy leaders can focus on scaling. I'm remote-ready, meticulously detail-oriented, and committed to 100% data accuracy and confidentiality.

My background spans both sides of the desk: I ran my own e-commerce operation end-to-end as Operations and Administrative Manager, then built my scheduling and secretarial foundation across a retail store and a driving school before that. That combination — business-owner instincts plus years of front-line administrative execution — is what I bring to executive support work.

Dasmariñas, Cavite, PhilippinesRemote-ready across time zones

8+ Years ExperienceE-commerce, retail, and scheduling operations

Freshly Certified, 2026The VA Ladder — Executive Assistant Roadmap

Core Expertise

Where I add the most value

Administrative

Executive assistance
Inbox & calendar management
Client onboarding
File organization
Process streamlining

Data & Reporting

Data entry & handling
Spreadsheet management
Sales & inventory reporting
Data security & confidentiality

Coordination

Customer support resolution
Time & task prioritization
Supplier relations
Cross-functional coordination

Remote Operations

Autonomous workflow setup
Digital project tracking
High-speed remote infrastructure

Professional Experience

Three roles, one throughline: reliable systems

Operations and Administrative Manager (Business Owner)

2022 — 2026

Che's Amazing Products

Ran end-to-end daily operations for a remote e-commerce storefront, establishing streamlined administrative workflows.
Administered financial and inventory record-keeping, holding 100% accuracy across sales tracking and reporting.
Managed multi-channel customer support and supplier relations, resolving inquiries promptly to sustain client retention.
Built digital filing systems and administrative protocols that centralized business data and sped up decision-making.

Administrative Secretary

2020 — 2022

Retail Shoe Store

Managed high-volume data logging and produced precise weekly sales and inventory reports for management review.
Processed daily customer orders and inquiries, delivering fast and accurate issue resolution.
Maintained 100% accurate digital and physical filing systems securing store records and financial transactions.

Scheduling Coordinator / Secretary

2018 — 2020

Socialites Driving School

Directed daily calendars for multiple driving instructors, coordinating lessons with zero double-bookings.
Handled front-line student inquiries and optimized daily booking schedules for maximum time efficiency.
Maintained detailed administrative logs and sensitive student records per internal documentation protocols.

Training & Certifications

Current training, layered on real experience

17 certifications completed through The VA Ladder in 2026, on top of 8+ years of hands-on administrative work. The six most directly relevant to executive support are featured below.

Other Certificates

Tools & Tech Stack

Comfortable across the standard VA toolkit

ClickUp Asana Trello Notion Google Workspace Microsoft Excel Zoom Calendly Canva

Focus Areas

Where my day-to-day work concentrates

Real screenshots from my training and practice work, redacted for privacy.

How I Can Help

What working together actually looks like

Inbox & Calendar Systems

I convert high-volume inboxes and scattered calendars into organized, reliable systems — the same work I did daily as both a business owner and a scheduling coordinator.

Operations & Reporting

I build the filing systems, sales/inventory reports, and data-accuracy habits that keep a business's records audit-ready.

Client & Supplier Communication

I handle multi-channel customer support and supplier relations with a retention-first mindset, drawn from running my own storefront's customer service.

Remote-Ready Execution

I'm comfortable working autonomously with digital project trackers and a high-speed remote setup.

Runs a Business, Not Just Tasks

2022–2026 as a business owner means I understand operations from the owner's seat, not just the assistant's seat.

8+ Years, Three Environments

E-commerce, retail, and scheduling/education — proven adaptability across industries.

Freshly Certified, Immediately Ready

Completed The VA Ladder's Executive Assistant Roadmap and Admin VA Readiness Program in 2026 — current training layered on real-world experience.

Get In Touch

Let's talk about what's slowing you down

Email[email protected]

WhatsApp+63 969 248 1262

Phone+63 906 465 6310